Privacy Policy

Privacy Policy

Introduction

Welcome to https://deep-carpet-cleaning-services.storysurge.net! We, Deep Carpet Cleaning Services (hereafter referred to as “we,” “us,” or “the Company”), are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy serves as a comprehensive guide to our data handling practices, ensuring transparency and compliance with global privacy standards.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://deep-carpet-cleaning-services.storysurge.net
  • All applications and services offered through this platform
  • Interactive features and user engagement on our websites
  • Communications initiated by us, such as newsletters, emails, telephone calls, and text messages

Please note that this policy does not extend to third-party platforms or services accessed through links on our site, as they have their own privacy policies governing data collection.

Processing Activities

Your interactions with us may involve various data processing activities, including:

  • Account creation and management
  • Payment transactions and financial record-keeping
  • Purchase history tracking
  • Personalizing your user experience based on preferences
  • Analyzing website traffic and user behavior for improvement

Collection of Personal Data

We gather different types of personal information to enhance our services and customize your experience:

Account Information

  • User names or unique identifiers
  • Contact details (email, phone number)
  • Address for delivery and communication purposes

Payment Information

  • Credit/debit card numbers and expiration dates (encrypted)
  • Billing address
  • Transaction history for accounting and fraud prevention

Financial Information

  • Bank account details (for direct deposits or withdrawals)
  • Invoicing and billing records

Purchase Information

  • Details of products or services purchased, including quantities and prices
  • Shopping behavior data to personalize recommendations

Mobile Device Identifiers

  • Unique device identifiers (UDIDs) or advertising IDs
  • Device type and operating system

Location Data

  • GPS coordinates when using our location-based services
  • IP addresses to estimate your general location

Feedback and Reviews

  • Comments, ratings, and reviews you submit on our platform
  • Responses to surveys and feedback forms

Social Media Information

  • User profiles and bios from social media platforms (with user consent)
  • Interaction data when you engage with our content on social media

Product Information

  • Details of products viewed or added to your shopping cart
  • Search queries and product recommendations based on browsing history

Cookies and Tracking Technologies

We employ cookies and similar technologies for various purposes:

  • Strictly Necessary: These ensure the basic functionality of our website, such as remembering user preferences.
  • Preference: Used to remember settings and provide a personalized experience.
  • Analytics: Help us analyze traffic and user behavior to improve our services.

Users can manage non-essential cookies through our Cookie Manager, offering control over their tracking.

Data Retention and Deletion

The duration for which we store personal data is determined by legal requirements and the purpose of collection:

  • We retain data as long as necessary for providing our services, fulfilling business obligations, and complying with applicable laws.
  • Once the data is no longer required, we securely delete or anonymize it to protect your privacy.

Security Measures

We prioritize the protection of your personal information through robust security practices:

  • Implementing encryption for data in transit and at rest.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly auditing our systems and updating security protocols to prevent unauthorized access.

Children’s Privacy

We do not intentionally collect or store personal information from children under the age of 18. Our services are designed for a mature audience, and we encourage parents to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccuracies in your data corrected.
  • Erasure (Right to be Forgotten): Request the deletion of your data under specific circumstances.
  • Restriction: Limit our processing of your data for certain purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to or lodge a complaint about how we process your data.
  • Non-Discrimination: Ensure that exercising your rights does not negatively impact your interactions with us.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be effectively communicated through our website, and the updated policy will apply retroactively.

Contact Us

For any questions, concerns, or data-related requests, please reach out to us:

We appreciate your trust in us, and we are committed to maintaining the highest standards of privacy and data security.